The Tustin Group takes great pride in being a responsive, caring company whose contracted performance earns the continued trust and satisfaction of a diversified customer base. We are always looking at our company from the inside out, and from the outside in so that we continue to earn the trust, loyalty and respect required to earn your business.
You Will Be Hearing From Us
Two-way communication is critical for us to improve our interactions and long-term relationship with customers over time. Knowing that honest input is important, we will be reaching out personally from time to time to specifically ask questions such as:
- How are we doing?
- Are we exceeding your expectations?
- If not, how can we improve our service with your company?
- Are there issues or conflicts that we need to address regarding your experience with us?
- Are you aware of our other building services that can be integrated into our care and maintenance of your systems?
Give customers more than what they expect— and be ready to improve on what we deliver. Always.